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Privacy Policy

Last updated: July 2026

1. Who We Are

Next Horizon Children's Home Ltd ("we","our","us") is an Ofsted registered children's residential care provider based in Tilbury, Essex (Company No. 17218645, ICO Reg. ZA123456). Data protection contact: info@nexthorizonkids.co.uk

2. Data We Collect

We collect: names and contact details via enquiry and referral forms; referral information about children and young people; website analytics data via cookies. We do not collect special category data beyond what is operationally necessary for placements.

3. How We Use It

To respond to enquiries, process referrals, fulfil our legal obligations as a registered children's home, safeguard young people and improve our website. We never sell data to third parties.

4. Legal Basis

Legitimate interests (enquiry responses); Legal obligation (safeguarding, Ofsted registration); Consent (marketing). Consent may be withdrawn at any time.

5. Data Retention

Enquiry data: 24 months. Referral and placement records: minimum 75 years or until the young person's 25th birthday, in line with children's social care statutory guidance.

6. Your Rights

Under UK GDPR you have the right to access, correct, erase (where applicable), restrict, object to and port your personal data. Email info@nexthorizonkids.co.uk to exercise any right.

7. Cookies

We use essential and analytics cookies. You may control cookies via your browser settings.

8. Complaints

To complain about our data handling: ico.org.uk | 0303 123 1113 (ICO helpline).

Ready to Make a Referral or Find Out More?

Our specialist team is available around the clock. Emergency placements welcomed.